Businesses are already replacing employees with ChatGPT
In the 10 or so days since it made its grand debut, ChatGPT has been everywhere: littering Twitter feeds, cluttering promotional emails, igniting ethical debates in schools and newsrooms, infiltrating dinner tables — it’s inevitable, and apparently has already made its way into important business decisions made by companies.
OpenAI originally launched ChatGPT towards the end of November, but the artificial intelligence chatbot had its stable release in early February. Earlier this month, job advisory platform Resumebuilder.com surveyed 1,000 executives about their use of ChatGPT, noting that not only have nearly half of U.S. companies implemented the chatbot, but about half of those companies say ChatGPT has already replaced workers .
“There’s a lot of excitement surrounding the use of ChatGPT,” says Stacie Haller, Resumebuilder.com’s chief career advisor, in a statement. “As this new technology is just beginning to take hold in the workplace, workers certainly need to consider how it might impact the responsibilities of their current job. The results of this survey show that employers are using ChatGPT to try to streamline some job roles.”
Business leaders surveyed by ResumeBuilders.com say their companies are already using ChatGPT for a variety of reasons, including 66% for writing code, 58% for copywriting and content creation, 57% for customer support, and 52% for meeting summaries and other documents.
In the hiring process, 77% of companies using ChatGPT say they use it to write job descriptions, 66% to draft interview applications, and 65% to reply to applications.
“Overall, most executives are impressed with ChatGPT’s work,” ResumeBuilder.com wrote in a press release. “Fifty-five percent say the quality of work produced by ChatGPT is ‘excellent,’ while 34 percent say it is ‘very good.'”
ChatGPT has its problems
As enthusiastic as business leaders seem to be about ChatGPT’s potential, it’s not without criticism, including concerns about fraud and plagiarism, racism and sexist bias, accuracy, and general questions about how it was trained to learn. those of the Atlantic Ian Bogost warned it should be treated as a toy, not a tool New York Times Tech columnist Kevin Roose said Microsoft’s new AI version of its Bing search engine, powered by ChatGPT’s OpenAI, left him “deeply unsettled” and “after a two-hour chat that sounded off-kilter and a bit grim.” even scared.”
OpenAI CEO Sam Altman has previously warned that one shouldn’t rely on ChatGPT for “something important,” and in a recent series of tweets he expressed concern about the dangers of AI technology — and the iterations that follow — and said he’s worried about how the people of the future will be will see us.
“As technology has evolved and replaced workers over the past few decades, ChatGPT can impact the way we work. As with all new technologies, enterprise use of ChatGPT will continue to evolve, and we’re just getting started,” Haller of ResumeBuilder.com said in a statement.
“The economic model for using ChatGPT is also evolving,” she continues. “It will be interesting to see how this plays out in terms of savings and the restructuring of certain jobs within the companies.”
Almost all companies surveyed by ResumeBuilder.com say they have saved money using ChatGPT, with 48% reporting savings of more than $50,000 and 11% more than $100,000.
Whatever the end of enterprise use of ChatGPT and other AI tools, it’s far from in sight. Of the companies identified by ResumeBuilder.com as using the chatbot, 93% say they plan to expand their use of ChatGPT, and 90% of executives say ChatGPT experience is beneficial for job seekers – if it hasn’t already replaced their jobs.
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