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Cathay Pacific’s first-class service is back /

2023-01-05 09:04:26

Diplomat.Today

Paul Johnson

2023-01-05 09:04:26

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As Cathay Pacific continues to add more flights and destinations for its customers, the airline’s enhanced First Class service is also making its long-awaited return, initially on select flights to and from London Heathrow, followed by Paris and Tokyo (Haneda) in the coming months .

Since 5 and 6 December, customers can now travel First Class with Cathay Pacific on the airline’s main daily London Heathrow flight, CX251/CX252 respectively. This coincides with the addition of even more flight frequencies to and from London Heathrow.


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First class will then return to Cathay Pacific flight CX261/CX260 in Paris from January 18, 2023, followed by flight CX548/CX549 to Tokyo (Haneda) from February 1, 2023.

General Manager Customer Experience and Design Vivian Lo said: “We are thrilled to be bringing back our first-class service after a long absence as the world’s appetite for travel reignites. We know our customers are eagerly anticipating flying First Class with us again, and we’re excited to offer it on routes we know are incredibly popular with them.

“We take great pride in the premium experience we provide, carefully crafted to provide our customers with a tailor-made journey that focuses on enjoying inspired flavours, soothing scents and refined textures when they travel. We very much look forward to welcoming our first-class customers on board and delivering the very best of what Cathay Pacific has to offer.”

A party cellar

To mark the return of its first-class service, Cathay Pacific introduces a celebratory limited edition Krug 2004 Vintage Champagne from the House of Krug, as well as a special celebratory edition of Blanc de Lynch-Bages 2018 and Château Lynch-Bages 2000 – both exquisite vintages from Bordeaux . This special offer, available in First Class on flights to and from London in December, celebrates Cathay Pacific’s longstanding partnership with House of Krug and Château Lynch-Bages, with whom the company has worked since 1986 and 1989 respectively.

In addition to the airline’s extensive wine cellar, beverage options also include tea from JING, cold-pressed juices from Bless, and the airline’s own craft Betsy beer, produced by Hong Kong’s expert brewery, Gweilo Beer.

A fresh take on good food

Cathay Pacific’s first-class service allows customers to dine at their preferred time, choosing from a wide variety of fresh flavors and contemporary dishes, including not only savory favourites, but also more nutritious wellness options and authentic Hong Kong cuisine. dishes.

The airline has sourced some of the best ingredients from producers that support sustainable and ethical practices. This includes award winning pork from Dingley Dell Farm, certified sustainable Scandinavian Skrei cod, organic free range eggs from Sunny Queen Farms in Australia and more.

The first-class dining service is complemented by contemporary tableware, including Noritake porcelain, Robert Welch cutlery and wine glasses from the Riedel restaurant range.

Soft linens and top-notch amenities

Cathay Pacific also partners with Bamford to provide First Class passengers with premium bedding and amenities, including 600 thread count sustainably sourced cotton bedding, natural men’s and women’s skincare products and toiletries.

Customers can also choose their choice of pillow from the pillow menu, and when they’re ready for their turndown service, the cabin crew will transform their space into the softest bed in the sky. This starts with putting down their mattress and duvet, followed by their favorite pillow with lavender scented Bamford Pillow Mist. A cotton sleeping suit, slippers and eye mask from the Hong Kong brand PYE complete the sensory experience.

Superior service

To provide customers with an even better First Class experience, Cathay Pacific has its Premium Ambassador program. In partnership with The Upper House hotel in Hong Kong, the program provides specialized hospitality training for Cathay Pacific’s cabin crew to become ambassadors for the premium First Class offering.

All of these elements come together to relax the mind, body, and spirit, providing clients with a complete, personalized journey as sumptuous as any experience they would enjoy on the ground.

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